C2C Buy Crypto Operation Guide

C2C (Consumer to Consumer, peer-to-peer trading) is a common mode of cryptocurrency trading. In the OKX C2C Buy Crypto zone, you can independently choose merchants for buying and selling based on merchant credit rating, completion rate, average release time, payment methods, unit price, etc. At the same time, OKX ensures that digital assets are delivered safely and promptly during trading execution, with no fees charged.

When buying crypto, you can proceed as follows:

1. Identity Verification: To ensure your trading security, identity verification is required. You can log in to the OKX App, click on the avatar in the upper left corner of the homepage to access your profile, and click 【Identity Verification】 to complete identity verification.

Video verification needs to be done in 【C2C Buy Crypto】. On the OKX App homepage, click 【C2C Buy Crypto】, select 【Me】 - 【C2C Video Verification】 - 【Verify Now】. During video verification, please ensure sound is on, the camera is open, and do not connect headphones. The system will read the risk reminders aloud, and you do not need to read along. After confirming the information is correct, please answer "Yes" after the beep, then submit your materials and wait for review.

Completing video verification can unlock or increase your trading limit.

2. Select a cryptocurrency: On the 【C2C Buy Crypto】 page, select your payment currency and the digital asset you want to purchase, and enter the estimated purchase amount in the search box.

3. Select an order: On the purchase list page, you can filter orders by payment method and trading amount.

Click on the merchant's name to enter the merchant's profile, where you can flexibly choose your trading counterpart based on the merchant's quotes, verification level, trading volume, completion rate, trading limit, average release time, whether the order verification feature is enabled, and other information.

• What is an order verification?

The order verification feature in the Buy Crypto zone ensures that the source of funds is legitimate and facilitates smooth trading. On the purchase list page, if there is a blue "Ver" icon to the right of the merchant's name, it means that merchant has enabled order verification. The buyer needs to provide a screenshot of the income and expense details of the payment account, and after completing the security verification with the merchant, payment can be made.

4. Confirm the purchase: After confirming the order details, click 【Buy】.

(1) In the purchase pop-up, enter your purchase amount or quantity, and select the corresponding payment method.

To ensure your purchased cryptocurrency arrives quickly, please select a payment method that allows for instant payment.

(2) After the order is generated and confirmed to be correct, click 【Next】.

If the order information is incorrect, you can click 【Cancel Order】 to cancel directly. To avoid losses to your assets, please confirm that you have not made payment before canceling. Multiple cancellations on the same day will result in trading restrictions.

5. Open a third-party app to make payment: Fiat transactions will not be auto-deducted. After placing your order, please transfer payment to the seller through the corresponding payment app using the payment method the seller provided. When transferring, please carefully verify the seller's receiving information.

The specific steps are: copy the seller's account information, open the corresponding payment app, search for the seller and complete payment. After payment is complete, return to the OKX App and click 【I Have Completed Payment】, then wait for the other party to confirm.

Note:

• If you encounter issues such as incorrect payment information, you can click the chat icon in the upper right corner of the interface to communicate directly with the merchant.

• If you failed to click 【I Have Paid】 in a timely manner after completing the transfer, the order will be cancelled. In this case, you need to contact the seller for a refund. If you are unable to recover the payment from the seller, please contact OKX customer support and provide the payment proof.

• If you have not yet completed payment, please do not click 【I Have Paid】. Misoperation will result in your account being suspended.

• Please do not use terms related to virtual currency such as "Bitcoin", "BTC", or "USDT" when making transfers, to avoid your bank card being frozen. Depending on the specific situation in different countries, remittances to bank cards may not arrive in a timely manner. Please make payments in batches to ensure timely arrival. If payment does not arrive on time, the seller has the right to refuse the transaction.

6. Release of funds: After you place your order, OKX will automatically lock the other party's cryptocurrency. After the seller confirms receipt of payment, OKX will release the corresponding amount of USDT to your "Funds Account", which you can check by clicking 【View Assets】.

• If you cancel the order midway or fail to make payment in a timely manner, OKX will return the USDT to the seller in full.

• If the other party fails to release funds due to timeout, you can contact the seller for communication or reach out to customer support.

When a disagreement or dispute occurs during trading, you can click 【Appeal】 on the order details page, and the platform's customer support will intervene to handle the matter.

Disclaimer

This article may contain product-related content that does not apply to your region. This article is only committed to providing general information and does not accept responsibility for any factual errors or omissions. This article represents only the author's personal views and does not represent the views of OKX. This article is not intended to provide any advice, including but not limited to: (i) investment advice or investment recommendations; (ii) offers or solicitations to purchase, sell, or hold digital assets; or (iii) financial, accounting, legal, or tax advice. Holding digital assets (including stablecoins) involves a high level of risk and may fluctuate significantly or even become worthless. You should carefully consider whether trading or holding digital assets is suitable for you based on your financial situation. For questions about your specific circumstances, please consult your legal/tax/investment professionals. The information in this article (including market data and statistical information, if any) is provided for general reference purposes only. Although we have taken all reasonable precautions in preparing this data and these charts, we do not accept any responsibility for any factual errors or omissions expressed herein. © 2025 OKX. This article may be reproduced or distributed in its entirety, and excerpts of 100 words or less from this article may be used, provided that such use is for non-commercial purposes. Any reproduction or distribution of the entire article must prominently state: "Copyright © 2025 OKX, used with permission." Permitted excerpts must cite the article title and include attribution, for example "Article title, [author name (if applicable)], © 2025 OKX". Some content may have been generated or assisted by artificial intelligence (AI) tools. Derivative works and other uses of this article are not permitted.

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