How to Find My Transaction ID
When transferring digital assets via withdrawal, after the transaction is successfully sent, the blockchain will generate a transaction ID for this withdrawal, which is the hash value, abbreviated as TxID. You can check the transaction ID of this withdrawal on the withdrawal page, or you can also get assistance from online customer support by providing your account, withdrawal currency, amount, and address.
(1) App: Click Withdrawal, then click the transaction history icon in the upper right corner to display withdrawal records from the last three months. You can find the transaction ID in the withdrawal records.
(2) Web: Click Withdrawal, and you can find the transaction ID in all withdrawal records.
- Contact online customer support for assistance
Steps to contact online customer support via the app: Click the upper left corner of the homepage, on the Help Center page, click online customer support, describe your specific issue, and customer support will assist you.
Steps to contact online customer support via the web: Click the headphone icon in the lower right corner of the page, enter your relevant question, select human customer support, describe your specific issue, and customer support will assist you.
Disclaimer
This article may contain content related to products that are not applicable in your region. This article is intended to provide general information only and is not responsible for any factual errors or omissions. This article represents the personal views of the author and does not represent the views of OKX. This article does not intend to provide any advice, including but not limited to: (i) investment advice or investment recommendations; (ii) offers or solicitations to buy, sell, or hold digital assets; or (iii) financial, accounting, legal, or tax advice. Holding digital assets (including stablecoins) involves high risk and may fluctuate significantly or even become worthless. You should carefully consider whether trading or holding digital assets is suitable for you based on your financial situation. For questions regarding your specific circumstances, please consult your legal/tax/investment professionals. The information presented in this article (including market data and statistics, if any) is for general reference only. While we have taken all reasonable precautions in preparing these data and charts, we do not assume any responsibility for any factual errors or omissions expressed herein. © 2025 OKX. This article may be reproduced or distributed in full, or excerpts of 100 words or less may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must prominently state: "Copyright © 2025 OKX, used with permission." Permitted excerpts must cite the article name and include attribution, such as "Article Name, [Author Name (if applicable)], © 2025 OKX." Some content may be generated or assisted by artificial intelligence (AI) tools. Derivative works or other uses of this article are not permitted.
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